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  • 2022.23 MEMBERSHIP RENEWAL FAQ

    Your Season Ticket Membership will automatically renew on April 30, 2022 using the preferences listed in your online invoice.

    You’re not! If you do not wish to retain your Membership for the 2022.23 season, click here and complete the opt-out process by 11:59 PM, Friday, April 29 and you will not be charged.

    The goal is to provide all Season Ticket Members with a convenient way to renew their Membership each season on the same payment terms which they are accustomed, rather than having to select payment terms each year. Unless you are looking to update your Membership preferences, we take care of the rest.

    Full Season Ticket Members will retain their seats automatically and will have the opportunity to participate in our annual seat relocation event held shortly after the conclusion of our season, and Half and Quarter Season Ticket Members will have the opportunity to select their package and seat location in the summer.

    *CSE reserves the right to relocate a Season Ticket Member’s seats prior to (or during) the season due to arena construction and/or reconfiguration. If such relocation is required, CSE will make every effort to relocate the Season Ticket Member to seats in a similar location within the arena wherever possible.

    If you wish to opt-out for the 2022.23 season, click here and complete the opt-out process by 11:59 PM, Friday, April 29 and you will not be charged.

    Your invoice and payment plan is now available to review by signing in via Canucks Account Manager and clicking on your invoice.

    Season Ticket Members can change their payment plan by clicking here by Friday, April 29 2022.

    If you only wish to change your method of payment you can do so at any time by signing in via Canucks Account Manager and clicking on your invoice and making the changes. Alternatively, you can call our Membership Experience Team at 604.899.GOAL (4625) and select option 1.

    The terms and conditions applicable to your Membership may be viewed here .

    If your question is not listed, please contact your personal Account Executive, or call our Membership Experience Team at 604.899.GOAL (4625), press option 1.

    GENERAL FAQ

    a. Visit my.canucks.com
    b. Canucks Mobile App

    Please visit the Member Benefits tab in your portal.

    If you are unable to attend a game, you can donate your tickets to the Tickets for Kids program. Donated tickets are passed on to a specially selected children's charity and the Canucks for Kids Fund will issue a charitable tax receipt for the value of the tickets. Please note that ticket donations for the Tickets for Kids Program must be received at least two business days prior to the game to allow for distribution to a charity.

    Yes, trade one game for another game within the same game designation. For example, you can trade out a Premium game in your membership package for another Premium game. The game being returned must be submitted a minimum of two (2) weeks in advance of the game date.

    • Full Season Members - 5 Games

    • Half Season Members - 3 Games

    • Quarter Season Members - 2 Games

    Full and Half Season Ticket Members have the ability to sell their tickets on the NHL’s verified secondary marketplace through My Canucks Account.

    All credits resulting from ticket sales will be applied to the next season’s invoice.

    You can review the terms & conditions at canucks.com/info/ticket-terms