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  • Mobile Ticketing

    The Vancouver Canucks are proud to launch a new way for our fans to manage their tickets through their smartphone.

    Mobile ticketing provides you:

    Manage, transfer, or sell your tickets on the go

    Faster, more efficient arena entry

    Improved arena security

    Reduced risk of lost, stolen, or counterfeit tickets

    Download the App Now

    How-To Guides

    Select the Logging in, Viewing Tickets or Transferring Tickets button to get a step-by-step guide

    Logging in

    STEP 1

    Open the official Vancouver Canucks mobile app and tap the menu button (☰) in the top left to access the menu.

    STEP 2

    Tap “MANAGE TICKETS” from the menu.

    You can also access your tickets by tapping on the ticket icon at the top of the menu next to the Canucks logo.

    STEP 3

    Enter your email and password. Then tap “SIGN IN”.

    Note: If you forgot your password, tap “Forgot Password?”. Ticketmaster will send you a link to reset your password.

    STEP 4

    View your tickets for your upcoming games.

    Viewing Tickets

    STEP 1

    Choose the game you want to view by tapping it. Each game will show you the opponent, date, time and the number of tickets in your account.

    STEP 2

    Tap “View Barcode” to access the QR code.

    Note: Screenshots are not recognized as a valid method of entry.

    STEP 3

    To add your ticket to your mobile wallet (Apple Wallet or Google Play), tap “Add to Apple Wallet” or “Add to Google Play.” This allows you to access your tickets easily and without an internet connection.

    Note: Screenshots are not recognized as a valid method of entry.

    STEP 4

    Present the scannable barcode to staff as you enter Rogers Arena.

    Transferring Tickets

    STEP 1

    Select the game you want to transfer tickets for.

    STEP 2

    Tap the “Send” button in the bottom left.

    Note: Screenshots are not recognized as a valid method of entry.

    STEP 3

    Select the tickets/seats you wish to send. Once you have selected, tap the “Send To” button in the bottom right.

    STEP 4

    Select how you would like to send your tickets; either from your contacts or you can manually enter them.

    A valid name and email are required.

    STEP 5

    Fill in your recipient’s details including name, email and message (optional). Once done, press “Send Ticket” in the bottom right of the screen.

    You will receive an email saying that your tickets have been sent and another when they have been accepted.

    FAQ

    • Physical tickets distributed by the Vancouver Canucks (Full and Half Season Ticket Members Exclusively) and Ticketmaster (Toyota Ticket Centre)


    • Mobile tickets displayed on a mobile device using the Official Vancouver Canucks mobile app, Ticketmaster’s mobile app, the mobile version of the Vancouver Canucks Account Manager or the mobile version of Ticketmaster’s website, or within a phone’s Apple or Google Pay wallet.

    You can download the Official Vancouver Canucks mobile app for free at the Apple App Store or Google Play Store.

    You can always access your mobile tickets through your smartphone’s web browser by logging in to your Vancouver Canucks Account Manager or Ticketmaster account.

    No. Screenshots of tickets are not recognized as valid method for entry. If you are the recipient of a screenshot, contact the original sender and request for the ticket to be transferred to you through the Vancouver Canucks Account Manager.

    If you’re a Season Ticket Member, you can use your physical tickets from your membership package (Full and Half Season Ticket Members exclusively), otherwise, please visit the Toyota Ticket Centre outside of Gate 10 at Rogers Arena. Please have a valid ID for the name on the account of the person attending.

    Yes. Once you select a game in your account, you can swipe left and right to view all your tickets for that game.

    No, your mobile tickets have the same (barcode) as the ones on your physical tickets.

    However, if you successfully transfer or sell a mobile ticket through your Vancouver Canucks Account Manager or ask for a reprint at the Toyota Ticket Centre the barcode changes and your original physical ticket will no longer be valid.

    The most convenient way to buy or transfer tickets is through your Vancouver Canucks Account Manager or Ticketmaster account. Will Call pickup is available if a hard copy ticket is necessary.

    No, a Ticketmaster Account and Vancouver Canucks Account are not the same. Any tickets bought from a Vancouver Canucks ticketing representative or on the Vancouver Canucks Account Manager site will be accessed via your Vancouver Canucks Account Manager. Any tickets bought on Ticketmaster.ca will be accessed via your Ticketmaster account. Linking your accounts on the Canucks mobile app allows you to see tickets associated with your Canucks Account Manager and your Ticketmaster account.

    For a step-by-step guide, see the Logging In section above.

    As long as the recipient has not accepted the tickets yet, you can cancel the transfer in your account. In the app, go to the ticket you want to recall and select “Cancel.”

    If you don’t have an online Vancouver Canucks Account Manager, you’ll be prompted to create one. Once you’ve accepted the tickets, we recommend downloading the official Vancouver Canucks mobile app to access your tickets and improve your in-game experience.

    For a step-by-step guide, see the Logging In and View Tickets sections above.